We will be performing some maintenance on our database servers tonight from 12 AM to 2 AM Pacific Time. During the two-hour maintenance window, the Direct Mail application on your Mac will not be affected, but your access to online services from within the app will be temporarily suspended (including sending campaigns, updating reports, subscribe forms, and design tests). Sent email campaigns will not be affected and open and link tracking will continue to work normally.

Please reach out to our support team with any questions.

by Jonathan May 23, 2014 in Announcements

Our latest update to Direct Mail addresses some issues that have been “bugging” some of our users. The update is free and can be downloaded from inside the Direct Mail app by choosing Direct Mail > Check for Software Update from the menu bar at the top of the screen. Here’s a quick look at some of what’s changed:

• Germans users who sync Direct Mail with Daylite will be happy to learn that the “Individuelle Anrede” (Individual Salutation) field can now be synced to Direct Mail and included in mail-merge tags.
• Several bugs causing crashes, hangs, and high CPU usage (especially when under memory pressure) have been crushed.
• If you’re so inclined, you can now hand-pick the image that will appear when sharing your campaign via Facebook or Twitter.
• Direct Mail now warns you if your choice of From address will run afoul of any DMARC policies (see the recent AOL and Yahoo changes).
• Support for the new gTLDs announced by ICANN.
• …and many other improvements here and there.

More complete details are available in the release notes. Now, on to Direct Mail 4.0!

by Jonathan May 2, 2014 in Announcements