Some email clients are not able to display HTML email properly. This could be because the email client is outdated, has image loading turned off, or doesn't support some HTML or CSS features. To help those of your recipients that are using one of these email clients, you can include a "view in web browser" link in your message that will open your email in a web browser instead (which almost always will be able to display the message correctly).
You don't need to worry about actually creating and uploading a web version of your email—Direct Mail does this for you automatically when you send your email.
Here's how to include a "view in web browser link":
- Go to the Messages tab.
- Click on your message where you would like to have the view in my web browser link
- Choose Edit > Insert Content > Web Version Link from the menu bar.