Features

Top Template Tips to Try!

Great-looking email designs help your business project a professional, polished image and can win you the confidence of your subscribers. With its intuitive editor and great selection of templates, Direct Mail can help you get up and running with a great looking email in no time. In this blog post, we want to share a few tips to help you get your designs looking just the way you want.

Adding, Moving, and Deleting Sections

Many of our templates come with sections that you can duplicate, move, or remove. Use this flexibility to lengthen or shorten the newsletter to fit your content—instead of forcing your content to fit the newsletter. You can identify these flexible sections by hovering your mouse over various sections of the template and looking for the following toolbar to appear:

Here’s what each of those icons mean, from left-to-right:

  • Delete. Deletes the section
  • Duplicate. Makes a copy of the section
  • Move Up. Moves the section up one slot
  • Move Down. Moves the section down one slot

In the following example, I’ve taken the “Sidebar (Right)” template and duplicated the Headline One section to make a Headline Two section:

Use the “Duplicate” button to expand your template.

Use these flexible sections to adjust the template to fit your content. You might also be interested in these helpful tips to keep your email content fresh.

Working With Images

Text Descriptions

Nowadays, nearly all email clients default to not loading images contained in the message body. The recipient can choose to load them if they want, but most do not. That being the case, it’s important to make sure your email looks good (and is understandable) even when the images aren’t loaded. One great way to do that is to make sure that you provide text descriptions for any image you add. For example, here’s a newsletter with an image of a car at the race track:

To add a text description, just click it and fill out the field labeled “Description”:

That’s it! Now when your message is sent, the recipients will see a helpful text description instead of a big, blank box:

As a bonus, text descriptions are a huge help to sight-impaired readers, as most computers and smartphones can read those descriptions aloud.

Composite Images

As you already know, it’s easy to add images to your email. Just drag and drop them into the message body (or copy and paste). Some templates, however, provide special placeholders called composite images. Composite images automatically apply great looking effects like drop shadows, borders, and overlays to any photo or image you drop on them. You can identify composite images by hovering your mouse over them and watching as the image darkens, like this image from the Air Mail template:

To add your own image, just drop a photo into the placeholder position, like this photo of a company outing:

Looks good, but we can’t see anyone’s face! Click the image to pop up an editing panel. Drag the Size slider to the right to zoom in the photo. Drag the image itself to get the faces centered just right (the cursor will turn to a hand icon to let you know you can pan the image). Much better:

Use the zoom and pan controls to get your photos looking just right!

Composite images are an easy way to add a professional touch to your messages. Use the zoom and pan controls to get your photos looking just right!

Conclusion

A great-looking email design will help boost your open and click numbers, as well as project a professional image to your readers. Try using Direct Mail’s streamlined templates, flexible sections, and image tools to get your emails looking just the way you want, and stay tuned to our blog for more great tips. Thanks for reading!

Importing Contacts from Daylite 4

Update: Direct Mail 3.4 now seamlessly integrates with Daylite 4.1! Please see this blog post for more information.

We continue to work with Marketcircle on integrating Direct Mail with Daylite 4. In the meantime, however, we wanted to share a way that Daylite 4 users can import their contacts into Direct Mail. This is not our final solution for integrating with Daylite 4, but it hopefully will help smooth the transition.

This solution requires Direct Mail 3.2 or newer.

How to Import Contacts from Daylite 4 to Direct Mail

Open Daylite and select the contacts you’d like to import to Direct Mail, like this:

Choose File > Export > Export People as vCards, like this:

Save the vCard in a place you can remember (like on the Desktop). Next, switch to Direct Mail and drag the vCard you just saved into the Addresses table, like this:

Direct Mail will ask you if you want to import the contacts. Click Import and Direct Mail will import your contacts:

That’s it!

What’s Next

Again, we anticipate this just being a temporary solution. Daylite 4 does not yet support third-party integrations, but as soon as they do, we will be ready with a great solution. Stay tuned!

Direct Mail 3.2 Brings Design Testing, Retina Graphics, and More!

As you might have heard by now, today marks the release of Apple’s latest and greatest Mac operating system: OS X 10.8 Mountain Lion. We thought we’d add to the excitement today by launching a feature-packed update to Direct Mail that we think you’re going to love (oh, and it’s ready for Mountain Lion, too)! The release notes hold the details, but we wanted to highlight two features that we’re particularly excited about: Design Testing, and brand new Retina graphics.

Design Testing

Direct Mail comes with a wide variety of templates that you can use to build your newsletters and announcements. We’ve tested these templates to make sure they look great in all of the popular email clients. However, if you have your own designs, or if you want to see how your modifications look in all the popular email clients, we have a great new solution for you: Design Tests.

Thumbnail view gives you an easy way to preview your message in over 30 of the most popular email clients, including mobile, web, and Windows clients.

Design Tests show you what your email looks like when viewed on a variety of popular email clients, including Windows, web, and mobile email apps. Use Design Tests to easily track down design problems, or optimize the length or style of your newsletter for the email clients that are popular with your subscribers.

Zoom in from thumbnails all the way to full-size screenshots of what your email looks like in Gmail, Yahoo Mail, Outlook, iPhone, Android, and more!

To use Design Tests, choose Message > Design Test from the menu bar, or click the Design Test button in the toolbar.

Retina Ready

We’ve made Direct Mail shine from top to bottom with crisp Retina graphics.

If you’re lucky enough to own one of the new MacBook Pros with Retina display, then you will love how Direct Mail looks on your screen. As Apple rolls out the Retina display to more Macs, Direct Mail will be ready!

Give Me The Goods!

Enough talk, already! You can grab this update (it’s free) by choosing Direct Mail > Check for Software Update from the menu bar. Mac App Store customers will have to wait a little longer while Apple reviews and approves this update.

Using Preview Text to Grab Your Subscriber’s Attention

If you’ve ever found yourself reaching over to turn off the alarm clock while simultaneously picking up your phone to check email, then it will come as no surprise to learn that mobile devices are fast becoming the preferred platform for reading email. Email certification company Return Path revealed last Friday that mobile email consumption is set to surpass desktop consumption by the end of the year. The combination of overflowing inboxes and tiny mobile screens means your email needs to catch the eye of your reader before he or she has even opened it. Luckily, Direct Mail has just the tool you need to grab your reader’s attention: Preview Text.

What is Preview Text?

Preview Text is the two or three line preview of the contents of an email that is displayed in your inbox (usually underneath the subject line). Here’s an example:

Similar previews are shown in Outlook or Apple Mail. These previews work great for showing the content of text-only or conversational emails, but are less useful for newsletters. As you can see in the above example, the preview text is just showing a link to the Web Version and an Unsubscribe link—instead of catching the user’s attention with the meat of our newsletter. Wouldn’t it be great if you could customize that preview text to grab your reader’s attention?

Customizing Preview Text to Grab Your Reader’s Attention

With Direct Mail 3, you’re able to easily customize the content of those two or three preview lines.  Here’s how:

First, make sure you’re in the Messages tab. Then click the “+” next to the subject line. Choose “Preview Text”

Click "+" and choose Preview Text (or choose Message > Add Additional Headers > Preview Text from the menu bar)

A new “Preview Text” header will be added to your message. Pick a headline or sentence from your newsletter that you think will grab your subscriber’s attention and enter it into the text field:

That’s it! Now, when your send your message, your subscribers will see the preview text you wrote, instead of the default (and usually ineffective) text picked out by their email client:

Conclusion

Writing your own preview text is a great way to stand out from the crowd—especially when you’re competing for your reader’s eyeballs on a tiny mobile device. Direct Mail 3 makes it easy for you to choose just how you want to present yourself to your subscribers. Try using Preview Text on your next newsletter and watch open rates improve!

New in Direct Mail 3: Embed Video in Your Emails!

Some of the most exciting enhancements in Direct Mail 3 can be found in the message editor. In particular, we’ve added an easy way for you to embed video right into the body of your email. Videos can be a great way to engage your subscribers and stand out from the crowd. Read on for a quick tutorial on how to add video to your email.

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