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General

  1. Common troubleshooting steps
  2. Common network troubleshooting steps
  3. System requirements for Direct Mail
  4. Supported languages
  5. About accessibility support in Direct Mail
  6. Updating to the latest version of Direct Mail
  7. If the software update process fails
  8. If Direct Mail does not open or unexpectedly quits
  9. Moving Direct Mail to the Applications folder
  10. About Direct Mail projects
  11. Creating a new project
  12. If Direct Mail can't find your project
  13. If Direct Mail cannot open your project
  14. About project language and time zone settings
  15. Migrating your Direct Mail data to a new computer
  16. Direct Mail is not available on Windows
  17. Retrieving log files