Announcements

Ready for Yosemite!

 

With the release of Apple’s new operating system drawing near, it’s important for our customers to know that Direct Mail is already fully compatible with OS X Yosemite. No special updates to Direct Mail will be necessary.

If you’re planning on upgrading, we do recommend taking a moment to make sure that you’re running the latest version of Direct Mail. Simply choose Direct Mail > Check for Software Update from the menu bar at the top of your screen.

As always, our support team is available via email and live chat should you run into any Direct Mail issues after upgrading.

Direct Mail 4 Beta Testing Begins!

Keep Calm and Test On

Are you fearless in the face of danger? Do you have nerves of steel? Never met an app you couldn’t break? If so, we’d love to have you join us in testing the next great version of Direct Mail!

We have been hard at work for a very long time bringing a new set of amazing features to Direct Mail (not to mention working on a fresh design that looks and feels great on Apple’s new OS X Yosemite). We’re convinced that the new update will open up even more email possibilities to you and change the way you use Direct Mail. And by “change”, we mean “make it a whole lot better.”

If you have a knack for hunting down bugs and would like a sneak peek at what’s next, please apply here to be a beta tester. Unfortunately, we can’t take everyone, but we will do our best!

Update: Thanks for the enthusiastic response! Our beta testing pool is now full and we can’t take any more at the moment.

Heads Up Regarding Canadian Anti-Spam Legislation

We want to remind all of our customers up north that Canada’s Anti-Spam Legislation (CASL) takes effect starting July 1st. If you’ve never heard of CASL or need a refresher on what it means for your email marketing activities, please take a look at the support article that we’ve prepared:

About Canada’s Anti-Spam Legislation (CASL)

If you are unsure if you have proper consent (either express or implied) from your subscribers, we recommend setting up a subscribe form and then emailing your subscribers (before July 1) inviting them to sign up to your new list if they wish to continue receiving communication from you.

If you have any questions about CASL or setting up a subscribe form, please reach out to our support team.

Database Maintenance Tonight

We will be performing some maintenance on our database servers tonight from 12 AM to 2 AM Pacific Time. During the two-hour maintenance window, the Direct Mail application on your Mac will not be affected, but your access to online services from within the app will be temporarily suspended (including sending campaigns, updating reports, subscribe forms, and design tests). Sent email campaigns will not be affected and open and link tracking will continue to work normally.

Please reach out to our support team with any questions.

Direct Mail 3.6.4 Update Now Available

Our latest update to Direct Mail addresses some issues that have been “bugging” some of our users. The update is free and can be downloaded from inside the Direct Mail app by choosing Direct Mail > Check for Software Update from the menu bar at the top of the screen. Here’s a quick look at some of what’s changed:

  • Germans users who sync Direct Mail with Daylite will be happy to learn that the “Individuelle Anrede” (Individual Salutation) field can now be synced to Direct Mail and included in mail-merge tags.
  • Several bugs causing crashes, hangs, and high CPU usage (especially when under memory pressure) have been crushed.
  • If you’re so inclined, you can now hand-pick the image that will appear when sharing your campaign via Facebook or Twitter.
  • Direct Mail now warns you if your choice of From address will run afoul of any DMARC policies (see the recent AOL and Yahoo changes).
  • Support for the new gTLDs announced by ICANN.
  • …and many other improvements here and there.

More complete details are available in the release notes. Now, on to Direct Mail 4.0!

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