Announcements

Direct Mail now accepts PayPal

For many, PayPal needs no introduction. The online payment giant is now used by over 250 million people worldwide, and is a convenient and safe way to make online purchases. The new Direct Mail 5.5 update introduces full support for accepting payments via PayPal (in addition to credit card and the other payment methods already accepted). You can pay with your PayPal account when you create an account, purchase email credits, sign up for an Unlimited Plan, and more.

Your PayPal password and banking information are kept secure on PayPal’s website and are never seen by Direct Mail. When you choose to pay via PayPal, Direct Mail will automatically take you to a checkout page in your favorite web browser (e.g. Safari, Chrome, or Firefox) where you can complete the transaction. Upon completion, you are prompted to switch back to Direct Mail and continue on your way.

PayPal support is included in the latest update to Direct Mail. To update right away, simply choose “Direct Mail > Check for Software Update” from the menu bar at the top of your screen. If you have any questions, please don’t hesitate to reach out to our support team.

Direct Mail is now available in German

Fantastisch! We are happy to announce that Direct Mail is now available in German. The app as well as online content like subscribe forms and the forward-to-a-friend features have all been translated. Our website and many of the most popular knowledge-base articles have been translated, as well. We hope this update makes Direct Mail even more accessible to our international audience and we look forward to rolling out additional languages in the future.

The German version of Direct Mail does not require a separate download. It is part of the Direct Mail 5.5 update, which can be obtained by choosing “Direct Mail > Check for Software Update” from the menu bar at the top of your screen. Customers who downloaded Direct Mail from the Mac App Store can obtain the update after it has been approved by Apple.

New email clients available for design testing

Direct Mail’s built-in “Design Test” feature shows you pixel-perfect previews of your email in a wide variety of popular email clients. It is a handy tool to verify that your design will look great in all of the email clients that your subscribers use to read their email: Gmail, Outlook, iOS Mail, Yahoo Mail, and more. We recently expanded the list of supported email clients to include:

  • Apple Mail 12 Dark Mode
  • iPhone Xs
  • iPhone XR
  • iPad Pro 10.5″
  • Samsung Mail
  • Outlook for Android and iOS
  • Outlook 2019 for Windows
  • Gmail App on iOS
  • T-Online.de

When you order a new design test, not all of these email clients are shown by default. To access the full list of email clients, click on the link titled “show more email clients”:

Retiring Sample Design Tests

In the past, a “sample” design test consisting of Outlook 2003 and Gmail was offered at no charge. In response to changes made by our design test service provider, we are discontinuing these sample tests.

If you’ve never used the design test feature and would like to see an example, check out the sample project that comes built-in to Direct Mail. Just choose “Help > Explore Sample Project” from the menu bar at the top of your screen. After the project opens, click the “Design Test” button in the toolbar, or choose “Window > Design Tests” from the menu bar.

Direct Mail 5.4.1 Now Available

Direct Mail 5.4.1 is now available to all of our users. This update includes several bug fixes that increase the reliability and performance of Direct Mail, especially for users running Apple’s new macOS 10.14 Mojave.

The Preview window has also been updated with support for the latest iPhone models. These can be found under the “Simulate Screen Size” pop-up menu.

The Preview window in Direct Mail

Most customers will receive this update automatically over the next few days. If you want to update manually, simply choose “Direct Mail > Check for Software Update” from the menu bar at the top of your screen. If you downloaded Direct Mail via the Mac App Store, you can find the update there, as well.

Direct Mail updated for macOS 10.14, including Dark Mode support

Direct Mail 5.4 was just released today, and we’re excited to share with you some of the improvements that we have been working on…

Mojave and Dark Mode

“Mojave” is the name of Apple’s latest update to macOS, scheduled to be released later this month. If you’re planning on upgrading to Mojave, you’ll want to make sure you upgrade Direct Mail, too. One of the most eye-catching features in Mojave is an all-new “dark mode”. We have reworked Direct Mail top-to-bottom to make sure it looks great in this new mode, and we hope you’re as pleased with the results as we are:

Improved Design Test Browsing

Direct Mail Design Tests are a way for you to see pixel-perfect screenshots of what your email looks like in a variety of email clients (including mobile, web, and Windows email clients). Design tests are a great way to spot potential issues with your email design, or gain confidence that your email will look great when your recipients open it. In previous updates, we improved the process of ordering new design tests. In this update, we have improved the experience of browsing test results. Screenshots now fill more of the available screen space, and navigating between results is faster than ever. We’ve also made it easier to export the screenshots out of Direct Mail.

Sample Project and Tour

We wanted to make it easier for first-time users to learn about the powerful features packed into Direct Mail. New in Direct Mail 5.4 is a sample project that shows off some of the things you can do in Direct Mail. A guided tour at the top of the project window helps new users find their way around the app. The sample project and tour is available in the “Welcome to Direct Mail” window that appears on first launch, or at any time from the “Help” menu at the top of the screen.

More Than Meets the Eye

The improvements in Direct Mail 5.4 are more than just skin deep. We have squashed several bugs and streamlined the user interface to help you work more efficiently. We hope you to enjoy these new improvements, and look forward to your feedback! The Direct Mail 5.4 update will download to your Mac automatically over the next few days. If desired, you can update immediately by choosing “Direct Mail > Check for Software Update” from the menu bar at the top of your screen. Mac App Store customers will receive the update as soon as it is approved by Apple. Update: It has been approved, and Mac App Store customers can now download the update, as well.

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